Terms and Conditions

Here at Bayview Bees we want to make dealing with us as easy and pleasurable as possible and to Supply you with quality products.

However we have to put the Terms and Conditions under which we trade with you in writing

1. Distance Selling Regulations

The usual Distance Selling Regulations apply, so you can return any non-perishable goods within 7 days for a full refund. Any goods which have been opened and used or constructed by you fall outside the Distance Selling Regulations.

You may place an order to purchase a product advertised on the website by following the onscreen prompts after clicking on the item of interest. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the ‘SUBMIT’ button on the final checkout page. After submitting an order to us, you will be sent an order acknowledgement email with details of the products you have ordered. Please note this email is an acknowledgement only and not an acceptance of your order. All orders placed by you are subject to acceptance by us. If your order includes products which are not available from stock, we will contact you by email or telephone. You will have the option to wait until the goods are available from stock or to cancel the order. Acceptance of your order and the formation of a contract between us will take place once payment has been received.

2. Mispriced Items

If, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price.

3. Carrier Damage

Unfortunately sometimes items get damaged in carriage. If we send via a carrier, we ask you to check the contents before signing that the goods have been delivered without damage.
We cannot claim for damage if you have signed that the goods have been delivered OK.
So we would ask you carefully to check each item on receipt and contact us immediately if there is any damage
If there is carrier damage then we will ask you to return the damaged item(s) and we will replace or refund.

4. Carrier Carding Issues

Our Carriers will card you if you are not in. Sometimes even after they have done that the card either goes missing or customers do not contact the carriers.
We will endeavour to arrange a redelivery through the carrier if possible.
If the goods are returned to us, that occurs where the carriers hear nothing from you after a failed delivery, then you agree that irrespective of the value of the order you will pay any redelivery cost.

5. Clothing

For clothing, suits and gloves, we will replace or refund any item for any reason within 1 month of purchase upon return of the item.

6. Carriage on returns

Since we keep our prices as low as possible you agree that we can give no refund of the cost of shipping returns to us.

7. Your responsibility in checking the goods despatched to you by us

You agree that any discrepancy with an order including incorrect colour, quantity or size has to be reported to us immediately. You further agree that we can not be held responsible for any discrepancies not reported to us within 14 Days of you receiving your goods. You agree that it is your responsibility to check all orders on delivery and report any discrepancies within the 14 days time limit.

8. Ownership of the goods

You agree that the goods remain our property until paid for in full. You further agree that if any payment made by you is not cleared by your bank there will be a minimum £20 charge for each uncleared payment.